Returns & Exchanges
At Roy's Boys, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all items in their original, unused condition. Please ensure all packaging and tags remain intact to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring the return slip is included inside the parcel to help us identify your order.
Label and Ship
Print the prepaid shipping label provided by our portal, attach it to the outside of your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days and send a confirmation email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing